Enter your order number and email address below to check the latest status of your purchase.
We’ll keep you updated with real-time tracking details, so you always know where your package is.
If you have any questions, please contact our support team at care@thehizoo.store
We want you to truly love your item. If for any reason you are not satisfied, you may return your product within 30 days from the date of purchase for a refund or exchange.
To start a return, simply contact our support team with your order details. We will provide you with step-by-step instructions to ensure a smooth and hassle-free process.
Please note:
Items must be unused and in their original condition.
All returns must include the original packaging.
Refunds will be processed to your original payment method once the return is approved.
Shipping costs for returns may be the responsibility of the customer unless the product is defective or incorrect.
Your satisfaction is our priority, and we’ll do everything we can to make sure your experience with us is positive and worry-free.
Noticed a problem with your order or product? Don’t worry—we’re here to help.
Please report any issues to care@thehizoo.store with your order number and details, and our team will resolve it quickly to ensure your satisfaction.
